digital solutions manager
IT projects & testing
IT QA & testing
IT QA & testing
manager, solutions engineering
IT services manager
Our IT department is essential to Fairbanks' continued success and each subdivision is responsible for different stages of the innovation process.
Working closely with our portfolio manager, the IT projects team is tasked with taking new ideas and calculating whether they will ultimately prove to be a viable proposition for the company. They undertake detailed analysis work to determine the validity of the concept and the data requirements needed to deliver it.
Once proof of concept has been signed off, the project is handed to the IT development team, who subsequently produce a working prototype of the product. Prototypes are then taken to the IT testing team to check the functionality and for any inconsistencies, in order to make sure that the product is market-ready. Once released, products are reviewed and tested periodically and any updates or additions are shared with the customer to ensure that they are always made aware of the continual improvements.
The IT support team is the infrastructure supporting the analyst department. In order for the analysts to successfully be able to do their job, they require a seamless stream of data to be collected from site. IT support work tirelessly to maintain connectivity with the sites that we monitor, using our real-time heartbeat system. They work round the clock to ensure that any instances of lost connectivity are resolved swiftly in order to minimise any disruption to the service.